BetterNow had 6 outages in the last 2 years totaling 27h 24m of downtime — averaging 0.2 incidents per month.
There were 6 BetterNow outages since June 10, 2025 totaling 27h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
https://vipps.statuspage.io/incidents/0qmhyt9df92b according to Vipps a fix has been put into place. We are also seeing the error rate normalize.
This incident has been resolved.
We're experiencing an elevated level errors and are currently looking into the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some Swish payments are failing due to an issue with our upstream vendor. More information can be found at https://status.quickpay.net/cmh1pki2m04p95kv5jg6tkw0a
This incident has been resolved.
We are currently investigating this issue.
We have identified an issue at our upstream payment provider and have contacted them so that they can correct the issue. We have temporarily disabled Swish payments until the issue is resolved. Card, MobilePay, Vipps, and bank transfer payments are unaffected.
We are continuing to work on a fix for this issue.
Our upstream payment provider has corrected the issue. The error was live between 10:20 and 15:18. Swish payments have now been enabled again. Our upstream payment provider will contact affected merchants with details about the issue.
This incident has been resolved.
We are currently investigating this issue.
Our services are down due to a Heroku/Salesforce incident. https://status.salesforce.com/generalmessages/10001540 has more information on the outage.
We are seeing service recovery, however the Heroku/Salesforce incident is not resolved. We continue to monitor the system.
Heroku/Salesforce has updated their incident with the following: "Investigations are still ongoing. A permanent fix is in progress, and it will require disabling the configuration change that reintroduces impact." We take this to mean there is a possibility of more downtime before the incident is fully resolved. We will continue to monitor the system.
Heroku/Salesforce continue to work towards resolving the incident. The latest information can be found at https://status.salesforce.com/generalmessages/10001540 We will leave this incident open until the issue is fully resolved on their side. Our services have been operational since 16:21 UTC.
This incident has been resolved.