BetterCloud Outage History

BetterCloud is up right now

Pingoru has recorded 52 incidents for BetterCloud: 17 in the last 12 months and 5 in the last 90 days.

Source: status.bettercloud.com

52incidents recorded
17last 12 months
5last 90 days
15 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct3
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct5%
Pingoru began tracking BetterCloud in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20264143 of 720 (20%)
May 2026322 of 744 (3%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202612 of 744 (0%)
September 2026125 of 720 (3%)
October 2026326 of 573 (5%)

Incidents, newest first

Minor February 18, 2025 Content Scanning Delay 3h 4m Content Scanning

Started Feb 18, 2025, 03:24 PM UTC· resolved Feb 18, 2025, 06:29 PM UTC

  1. investigating Feb 18, 2025, 03:24 PM UTC

    We are currently investigating an issue that is causing targeted content scans to run at a delay. We are working to resolve this issue as quickly as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team.

  2. resolved Feb 18, 2025, 06:29 PM UTC

    This incident has been resolved. If you have any questions, please contact our Support Team.

Read the full incident report →

Critical November 18, 2024 UI Outage on User Automation Module (aka: app.bettercloud.com) 3h 58m Core Services

Started Nov 18, 2024, 11:46 PM UTC· resolved Nov 19, 2024, 03:44 AM UTC

  1. investigating Nov 18, 2024, 11:46 PM UTC

    We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing [email protected].

  2. monitoring Nov 18, 2024, 11:56 PM UTC

    We have identified and fixed the issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com), and are currently monitoring for stability. We will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing [email protected].

  3. monitoring Nov 19, 2024, 12:10 AM UTC

    We have monitored our platform for stability and believe this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team by emailing [email protected].

  4. resolved Nov 19, 2024, 03:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2024 Unable to install BetterCloud built Action Only Integrations in app.bettercloud.com 4h 48m Core Services

Started Nov 06, 2024, 08:06 PM UTC· resolved Nov 07, 2024, 12:55 AM UTC

  1. investigating Nov 06, 2024, 08:06 PM UTC

    We are currently investigating an issue preventing customers from installing or reconnecting BetterCloud built Action Only Integrations in BetterCloud. We apologize for the inconvenience and are working to remediate the issue as soon as possible. If you have any questions, please contact Support: [email protected]

  2. resolved Nov 07, 2024, 12:55 AM UTC

    We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being installed or reconnected. We appreciate your patience! If you have any questions, please contact Support: [email protected]

Read the full incident report →