Better Stack experienced a major incident on October 20, 2025 affecting Uptime (Uptime) and Telemetry (Telemetry), lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Uptime (Uptime)Telemetry (Telemetry)
Update timeline
- investigating Oct 20, 2025, 07:31 AM UTC
We are seeing elevated error rates in our email delivery service due to an ongoing AWS outage. As a result, some notification emails may be delayed. Uptime monitoring and data processing are fully operational.
- resolved Oct 20, 2025, 09:29 AM UTC
Email deliveries are back to normal.