Better Stack experienced a minor incident on November 26, 2025 affecting Telemetry (Telemetry), lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 26, 2025, 01:20 PM UTC
We’re currently seeing elevated query latency and temporary failures in our eu-nbg-2 cluster. Incoming data is being ingested, but processing might be delayed for some of the sources, and some queries might also fail or return incomplete results. Our engineering team is actively working on this and the backlog is already being reduced and we expect full recovery shortly. We’ll keep this page updated as soon as we have any more updates.
- resolved Nov 26, 2025, 01:55 PM UTC
Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at [email protected] if anything!