Bentley Systems incident

iTwin Portal - Service Degradation

Minor Resolved View vendor source →

Bentley Systems experienced a minor incident on May 13, 2025 affecting Platform Developer Portal, lasting 6h 6m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 02:58 PM UTC
Resolved
May 13, 2025, 09:04 PM UTC
Duration
6h 6m
Detected by Pingoru
May 13, 2025, 02:58 PM UTC

Affected components

Platform Developer Portal

Update timeline

  1. identified May 13, 2025, 02:58 PM UTC

    The iTwin platform portal is currently experiencing service degradation, which may result in page loading slowness or timeouts. If this occurs, please try again. We are aware of the issue and are actively working to resolve it.

  2. resolved May 13, 2025, 09:04 PM UTC

    This issue has been resolved