Bentley Systems experienced a minor incident on April 14, 2025 affecting Session Service, lasting 6h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Session Service
Update timeline
- investigating Apr 14, 2025, 01:36 PM UTC
Please be aware that we are currently experiencing an issue with email notifications. We are actively investigating to determine the cause. We apologize for the inconvenience and thank you for your patience.
- identified Apr 14, 2025, 02:04 PM UTC
The issue has been identified, and we are working to fix it. We will keep you posted as soon as a new update is available. Thank you for your patience.
- identified Apr 14, 2025, 04:04 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 14, 2025, 05:10 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 14, 2025, 06:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2025, 07:46 PM UTC
This incident has been resolved.