Bentley Systems incident

Intermittent issue with ProjectWise Web Document Services

Notice Resolved View vendor source →

Bentley Systems experienced a notice incident on May 1, 2025 affecting ProjectWise Web View, lasting 5d 21h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 09:09 PM UTC
Resolved
May 07, 2025, 06:42 PM UTC
Duration
5d 21h
Detected by Pingoru
May 01, 2025, 09:09 PM UTC

Affected components

ProjectWise Web View

Update timeline

  1. identified May 01, 2025, 09:09 PM UTC

    We are aware of an intermittent issue that is impacting ProjectWise Web users ability to work with their ProjectWise documents. We have identified the issue which is limited to users on ProjectWise Server 2024.02. We are working to resolve the issue and will provide additional updates as we learn more. Thank you for your patience.

  2. identified May 01, 2025, 09:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 07, 2025, 06:42 PM UTC

    This issue has been resolved. Thank you.