BenchPrep incident

Degraded Perfromance

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on June 4, 2025 affecting Learning Application and Console, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 12:46 PM UTC
Resolved
Jun 04, 2025, 02:22 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 04, 2025, 12:46 PM UTC

Affected components

Learning ApplicationConsole

Update timeline

  1. investigating Jun 04, 2025, 12:46 PM UTC

    We are actively investigating an issue with degraded performance across our applications.

  2. investigating Jun 04, 2025, 01:25 PM UTC

    We're continuing to investigate the issue and are currently testing a potential change to improve connectivity.

  3. monitoring Jun 04, 2025, 01:34 PM UTC

    A fix has been implemented, we have confirmed the applications are operational and we are monitoring current performance.

  4. resolved Jun 04, 2025, 02:22 PM UTC

    This incident has been resolved.