BenchPrep experienced a minor incident on March 26, 2026 affecting Ticketing System, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Ticketing System
Update timeline
- investigating Mar 26, 2026, 02:37 PM UTC
We are currently investigating an issue with our 3rd party ticketing system. This does not affect any Admin or Learner facing applications. If you are unable to submit a support ticket via https://support.benchprep.com/new/ you can send an email via [email protected]
- resolved Mar 26, 2026, 03:01 PM UTC
The issue has been resolved. Support tickets can be logged via https://support.benchprep.com/new/