BenchPrep experienced a minor incident on July 18, 2025 affecting API and Learning Application and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
APILearning ApplicationConsoleInstitution AdminBoost Reporting Dashboard
Update timeline
- identified Jul 18, 2025, 06:29 PM UTC
We are completing an operational step resulting from earlier emergency maintenance. During this time, some users may experience temporary disruptions across multiple services. We anticipate the maintenance to be brief and expect services to stabilize within a few minutes
- resolved Jul 18, 2025, 06:39 PM UTC
The maintenance completed. All learner facing and administrative applications are operational.