BenchPrep incident

Exam Results and BluePrint application

Notice Resolved View vendor source →

BenchPrep experienced a notice incident on June 25, 2021, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2021, 03:01 PM UTC
Resolved
Jun 25, 2021, 05:06 PM UTC
Duration
2h 5m
Detected by Pingoru
Jun 25, 2021, 03:01 PM UTC

Update timeline

  1. identified Jun 25, 2021, 03:01 PM UTC

    An issue was identified in how exam results are being displayed to users. This is originating from the BluePrint application, which will be turned off pending resolution. A fix has been identified and is being worked on. Expected resolution time is 1 hour.

  2. monitoring Jun 25, 2021, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2021, 05:06 PM UTC

    This incident has been resolved.