BenchPrep experienced a minor incident on December 27, 2021 affecting API, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Dec 27, 2021, 11:29 AM UTC
We are currently investigating degraded performance of the login pages
- investigating Dec 27, 2021, 11:47 AM UTC
There is an issue with our localization impacting some tenants login pages, we are still investigating.
- monitoring Dec 27, 2021, 11:54 AM UTC
A fix for locale crash have been implemented, services should be back - we are still looking at the issue at actual localization for select tenants
- resolved Dec 27, 2021, 01:34 PM UTC
Verified that issue was with the incorrect locales updated from the script.