BenchPrep experienced a major incident on January 4, 2022 affecting API, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- identified Jan 04, 2022, 03:34 PM UTC
We are having issues with our Redis Cluster, we have identified the problem and rolling out the temporary solution
- identified Jan 04, 2022, 03:52 PM UTC
We are rolling out upgrades to our Redis cluster and will put the site in maintenance for an estimate of 5-10 minutes.
- monitoring Jan 04, 2022, 04:02 PM UTC
Upgraded Redis Cluster was rolled out, we will monitor the situation now
- monitoring Jan 04, 2022, 04:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 04, 2022, 04:17 PM UTC
This incident has been resolved.