BenchPrep incident

Degraded Performance

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on September 2, 2022 affecting API and Learning Application, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2022, 07:35 PM UTC
Resolved
Sep 02, 2022, 08:13 PM UTC
Duration
37m
Detected by Pingoru
Sep 02, 2022, 07:35 PM UTC

Affected components

APILearning Application

Update timeline

  1. investigating Sep 02, 2022, 07:35 PM UTC

    We are currently investigating reports of degraded performance.

  2. identified Sep 02, 2022, 07:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 02, 2022, 08:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2022, 08:13 PM UTC

    The incident has resolved, we will continue to monitor.