BenchPrep incident

Degraded Performance

Notice Resolved View vendor source →

BenchPrep experienced a notice incident on January 13, 2023 affecting API and Learning Application, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2023, 12:38 AM UTC
Resolved
Jan 13, 2023, 01:56 AM UTC
Duration
1h 17m
Detected by Pingoru
Jan 13, 2023, 12:38 AM UTC

Affected components

APILearning Application

Update timeline

  1. investigating Jan 13, 2023, 12:38 AM UTC

    We are currently investigating an issue with our backend database system and have put the site into maintenance mode for the time being.

  2. monitoring Jan 13, 2023, 01:22 AM UTC

    We have disabled BDR database extensions and have restored connectivity. We will continue to monitor for the time being.

  3. resolved Jan 13, 2023, 01:56 AM UTC

    This incident has been resolved.