BenchPrep incident

BenchPrep Admin Support Center - Intermittent issues

Notice Resolved View vendor source →

BenchPrep experienced a notice incident on March 13, 2023, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 04:19 PM UTC
Resolved
Mar 13, 2023, 05:53 PM UTC
Duration
1h 34m
Detected by Pingoru
Mar 13, 2023, 04:19 PM UTC

Update timeline

  1. investigating Mar 13, 2023, 04:19 PM UTC

    We are currently experiencing intermittent issues with our Ticketing System & Knowledge Base - https://support.benchprep.com/home/ You can submit tickets directly via email: [email protected] This DOES NOT affect any of Administration Tools or end user Learning Applications.

  2. resolved Mar 13, 2023, 05:53 PM UTC

    The issue has been resolved. Our Ticketing System is fully functional.