BenchPrep experienced a minor incident on September 21, 2023 affecting Console, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Console
Update timeline
- investigating Sep 21, 2023, 06:44 PM UTC
We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.
- identified Sep 21, 2023, 06:55 PM UTC
The root cause has been identified and we are working on deploying a fix.
- monitoring Sep 21, 2023, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2023, 07:51 PM UTC
This incident has been resolved.