BenchPrep incident

Degraded Performance - Console

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on October 25, 2023 affecting Console, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 03:54 PM UTC
Resolved
Oct 25, 2023, 04:40 PM UTC
Duration
45m
Detected by Pingoru
Oct 25, 2023, 03:54 PM UTC

Affected components

Console

Update timeline

  1. investigating Oct 25, 2023, 03:54 PM UTC

    We are currently investigating an issue with our Console Admin application which is affecting a subset of admin users. This does not impact the learner facing applications.

  2. monitoring Oct 25, 2023, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2023, 04:40 PM UTC

    This incident has been resolved.