BenchPrep experienced a minor incident on November 9, 2023 affecting API and Learning Application and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
APILearning ApplicationConsole
Update timeline
- monitoring Nov 09, 2023, 04:09 PM UTC
We have identified an issue with downgraded database performance causing intermittent slowness in the learning application and admin applications. A fix has been identified and implemented and we are monitoring progress.
- monitoring Nov 09, 2023, 05:31 PM UTC
We are continuing to monitor the fix, load times within learning and admin applications have returned to normal performance.
- resolved Nov 09, 2023, 06:30 PM UTC
This incident has been resolved.