BenchPrep incident

Lagging reports in Boost

Notice Resolved View vendor source →

BenchPrep experienced a notice incident on February 12, 2021, lasting 8h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2021, 08:24 PM UTC
Resolved
Feb 13, 2021, 04:51 AM UTC
Duration
8h 27m
Detected by Pingoru
Feb 12, 2021, 08:24 PM UTC

Update timeline

  1. investigating Feb 12, 2021, 08:24 PM UTC

    We are currently investigating a delay in report generation in Boost.

  2. identified Feb 13, 2021, 01:14 AM UTC

    We have identified an issue with one step of the report generation process and are deploying a work around.

  3. monitoring Feb 13, 2021, 01:33 AM UTC

    We have restarted the report build process and will be monitoring until completion.

  4. resolved Feb 13, 2021, 04:51 AM UTC

    The reports have been generated. We will continue to monitor.