BenchPrep experienced a minor incident on March 25, 2021 affecting API and Learning Application, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
APILearning Application
Update timeline
- investigating Mar 25, 2021, 02:19 PM UTC
We are currently seeing issue with degraded performance impacting our San Jose cluster. We are redirecting traffic to another datacenter and investigating.
- monitoring Mar 25, 2021, 02:45 PM UTC
We brought up datacenters and identified the issue with the database contention. We cleared the contention and monitoring the situation
- resolved Mar 25, 2021, 02:54 PM UTC
This incident has been resolved.