BenchPrep experienced a minor incident on August 19, 2021 affecting API and Learning Application, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
APILearning Application
Update timeline
- investigating Aug 19, 2021, 08:00 PM UTC
We are currently investigating reports of degraded performance.
- identified Aug 19, 2021, 08:17 PM UTC
We have identified an issue with connecting to the IBM cloud registry from our San Jose Datacenter. We are routing all traffic to Dallas.
- resolved Aug 19, 2021, 08:48 PM UTC
We have restored traffic and have removed the need to to connect to the IBM registry when pods restart.