BenchPrep experienced a notice incident on August 25, 2021, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 25, 2021, 03:23 PM UTC
BenchPrep is investigating issues related to course builds in BluePrint and advises all customers to hold off on building any courses until an update can be provided.
- investigating Aug 25, 2021, 04:03 PM UTC
If you have made any updates to questions, please refrain from building the course until further update can be provided. If your changes do not involve updates to questions, you can generate the build.
- resolved Aug 25, 2021, 10:02 PM UTC
The issue with course builds involving updates to questions has been identified and fixed. You may generate builds for courses with updates to questions. Additionally, our tech team is prioritizing work to optimize course build process to ensure a consistent course build experience. We encourage you to monitor course build progress and contact support if you experience repeated failed builds.