BenchPrep incident

Degraded Performance

Notice Resolved View vendor source →

BenchPrep experienced a notice incident on November 2, 2021 affecting API and Learning Application, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 01:06 AM UTC
Resolved
Nov 02, 2021, 02:44 AM UTC
Duration
1h 38m
Detected by Pingoru
Nov 02, 2021, 01:06 AM UTC

Affected components

APILearning Application

Update timeline

  1. investigating Nov 02, 2021, 01:06 AM UTC

    We are currently investigating the issue.

  2. monitoring Nov 02, 2021, 01:14 AM UTC

    Restarted Redis nodes in the production cluster. Currently monitoring the system.

  3. monitoring Nov 02, 2021, 02:38 AM UTC

    We are still monitoring and checking all the possibilities for this issue.

  4. resolved Nov 02, 2021, 02:44 AM UTC

    No critical identified and seems normal.