BenchPrep experienced a minor incident on September 8, 2023 affecting Raw Data Access, lasting 17h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Raw Data Access
Update timeline
- investigating Sep 08, 2023, 06:34 PM UTC
We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.
- monitoring Sep 08, 2023, 06:51 PM UTC
The root cause has been identified, we have implemented a fix and are monitoring progress.
- resolved Sep 09, 2023, 12:06 PM UTC
This issue has been resolved as of last night at 21:00:24 CDT.