BenchPrep incident

Degraded Performance

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on July 26, 2024 affecting Learning Application and Console, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 02:57 PM UTC
Resolved
Jul 26, 2024, 03:08 PM UTC
Duration
11m
Detected by Pingoru
Jul 26, 2024, 02:57 PM UTC

Affected components

Learning ApplicationConsole

Update timeline

  1. investigating Jul 26, 2024, 02:57 PM UTC

    We are currently investigating an intermittent degraded performance of the Learning Application and Admin Tools due to issues within one of our data centers. We are replacing the impacted node and expect services to be fully restored shortly.

  2. monitoring Jul 26, 2024, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 26, 2024, 03:08 PM UTC

    This incident has been resolved.