BenchPrep incident

Downgraded Performance - Boost Dashboard

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on August 28, 2024 affecting Raw Data Access, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 02:56 PM UTC
Resolved
Aug 28, 2024, 05:38 PM UTC
Duration
2h 41m
Detected by Pingoru
Aug 28, 2024, 02:56 PM UTC

Affected components

Raw Data Access

Update timeline

  1. investigating Aug 28, 2024, 02:56 PM UTC

    We are currently investigating an issue with our Boost Dashboard application. The issue does not impact any learner facing applications or other admin applications.

  2. monitoring Aug 28, 2024, 04:47 PM UTC

    We have confirmed Boost application was successfully updated, we are monitoring the results.

  3. resolved Aug 28, 2024, 05:38 PM UTC

    This incident has been resolved.