BenchPrep incident

Degraded Performance - Boost Dashboard and Institution Admin

BenchPrep experienced a minor incident on February 13, 2025 affecting Institution Admin, lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Feb 13, 2025, 03:28 PM UTC
Resolved: Feb 13, 2025, 03:53 PM UTC
Duration: 24m
Detected by Pingoru: Feb 13, 2025, 03:28 PM UTC

Affected components

Institution Admin

Update timeline

investigating Feb 13, 2025, 03:28 PM UTC

We are actively investigating an issue causing the Boost Dashboard and Institution Admin to display incorrectly. The Learning Application is not affected.
monitoring Feb 13, 2025, 03:43 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 13, 2025, 03:53 PM UTC

This issue has been resolved.