Beamery Outage History

There were 3 Beamery outages since February 13, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor March 18, 2026

Increased latency on Search

Affected: CRM

Timeline · 5 updates

investigating Mar 17, 2026, 04:15 PM UTC

Status: Investigating Beamery Engineering team has been alerted to an increase in CPU usage in our ElasticSearch cluster, the issue is being investigated. Search results may respond slower than normal. Affected components CRM (Degraded performance)
identified Mar 17, 2026, 04:59 PM UTC

Status: Identified The team have identified a spike in Recipe usage as the root cause to the increased CPU. Additional resource is being deployed to support the increased load. Affected components CRM (Degraded performance)
identified Mar 17, 2026, 07:26 PM UTC

Status: Identified CPU usage on the ElasticSearch cluster continues to be high despite remediations, the Beamery Engineering team have made further adjustments to bring this down. Recipe process time is expected to be reduced. Affected components CRM (Degraded performance)
monitoring Mar 17, 2026, 11:17 PM UTC

Status: Monitoring Load is coming down following updates and normal service is expected to resume soon. The Beamery Engineering team are continuing to monitor the performance. Affected components CRM (Degraded performance)
resolved Mar 18, 2026, 09:35 AM UTC

Status: Resolved Elastic CPU returned to normal following mitigations, normal service resumed. Affected components CRM (Operational)

Minor February 19, 2026

Affected: CRM

Timeline · 2 updates

investigating Feb 19, 2026, 04:25 PM UTC

Status: Investigating Individual Events cannot be accessed via the Events Tab in the Beamery UI at this time. Beamery engineering is actively investigating a resolution to this issue. Affected components CRM (Degraded performance)
resolved Feb 19, 2026, 04:54 PM UTC

Status: Resolved Beamery Engineering team has now released a fix for this issue, and access to events UI is now restored as expected. Affected components CRM (Operational)

Minor February 16, 2026

Affected: Workday Integration

Timeline · 2 updates

investigating Feb 13, 2026, 05:18 PM UTC

Status: Investigating We are currently experiencing disruptions across our Workday Integration caused by service outages to Workday, specifically affecting the WD3 and WD3 Non-Prod hosts. Our engineering team is actively investigating this issue and monitoring the situation. Affected components Workday Integration (Degraded performance)
resolved Feb 16, 2026, 09:37 AM UTC

Status: Resolved As of 03:00 UTC on 14th February, the service outage experienced by Workday is no longer occurring. The Beamery<>Workday Integration is functioning as expected. Please reach out to [email protected] if you have any queries. Affected components Workday Integration (Operational)

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