Beamery incident
Reduced Email Deliverability for CRM-Generated Emails
Beamery experienced a minor incident on June 18, 2026 affecting CRM and Convert / Forms and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 10:46 AM UTC
Status: Investigating We are investigating reports that some CRM system-generated emails may be delivered to recipients' spam or junk folders rather than their inboxes. This does not affect outbound candidate-facing emails, which are sending and delivering as normal. We will provide an update as soon as we have more information. Affected components Automation (Degraded performance) Convert / Forms (Degraded performance) CRM (Degraded performance)
- monitoring Jun 18, 2026, 11:01 AM UTC
Status: Monitoring We have implemented a fix for the affected CRM system-generated emails and are now monitoring deliverability to confirm messages are reaching inboxes as expected. As a precaution, we are also carrying out a final sweep to check for any other areas that may have been impacted. Outbound candidate-facing emails remain unaffected throughout. We will confirm once the fix is fully verified. Affected components Automation (Operational) Convert / Forms (Operational) CRM (Operational)
- resolved Jun 18, 2026, 12:55 PM UTC
Status: Resolved The issue affecting deliverability of some CRM system-generated emails has been resolved. Our final sweep confirmed no other areas were impacted, and outbound candidate-facing emails were unaffected throughout. Deliverability has returned to normal. Thank you for your patience. Affected components CRM (Operational) Automation (Operational) Convert / Forms (Operational)