Batch experienced a minor incident on November 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 22, 2025, 09:30 AM UTC
Nov 22, 09:30 UTC Resolved - Between November 22nd at 10:30 CET and 12:08 CET, a performance issue on a database cluster impacted the delivery of Push notifications, SMS, and emails. Impact: * Event processing: Delayed by up to 1 hour and 30 minutes for a subset of users. * Campaign processing: Delayed by up to 2 hours for a subset of campaigns. * Delivery failures: A subset of campaign tasks timed out during processing and were not delivered. Resolution: A mitigation was applied at 12:08 CET, which restored normal processing performance. The resulting backlog was fully cleared by 12:25 CET.