Batch incident

CEP Campaign Delivery Degradation (Email, Push & SMS)

Minor Resolved View vendor source →

Batch experienced a minor incident on December 22, 2025, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2025, 01:43 PM UTC
Resolved
Dec 22, 2025, 05:01 PM UTC
Duration
3h 18m
Detected by Pingoru
Dec 22, 2025, 01:43 PM UTC

Update timeline

  1. resolved Dec 22, 2025, 05:01 PM UTC

    Dec 22, 17:01 UTC Resolved - This incident has been resolved. Dec 22, 13:43 UTC Monitoring - An incident affected CEP campaign delivery across Email, Push, and SMS between 11:00 and 14:30 CET. * Campaigns: Messages scheduled during this window were not sent and not retried. Analytics will show zero delivery and engagement. If impacted, consider resending your campaign. * Automations: Delays occurred between 11:40 and 12:15 CET. Affected automations were eventually sent, and the displayed analytics are accurate. The issue has been fixed, and we are actively monitoring the platform.