Basecamp incident

Highrise is down

Critical Resolved View vendor source →

Basecamp experienced a critical incident on May 31, 2025 affecting Highrise, lasting 20s. The incident has been resolved; the full update timeline is below.

Started
May 31, 2025, 09:49 AM UTC
Resolved
May 31, 2025, 09:50 AM UTC
Duration
20s
Detected by Pingoru
May 31, 2025, 09:49 AM UTC

Affected components

Highrise

Update timeline

  1. investigating May 31, 2025, 09:49 AM UTC

    Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. resolved May 31, 2025, 09:50 AM UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.