Basecamp incident

Highrise is down

Critical Resolved View vendor source →

Basecamp experienced a critical incident on June 18, 2025 affecting Highrise, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 02:59 PM UTC
Resolved
Jun 18, 2025, 03:07 PM UTC
Duration
7m
Detected by Pingoru
Jun 18, 2025, 02:59 PM UTC

Affected components

Highrise

Update timeline

  1. investigating Jun 18, 2025, 02:59 PM UTC

    Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. resolved Jun 18, 2025, 03:07 PM UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.