Basecamp experienced a notice incident on November 7, 2025 affecting Basecamp 4, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 07, 2025, 03:16 PM UTC
Basecamp 4 is having trouble loading chats and notifications. We're looking into the root cause now. We're sorry for the trouble, folks.
- identified Nov 07, 2025, 03:19 PM UTC
We've discovered the root cause and are actively working on a fix for the trouble with Campfires and Notifications. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.
- monitoring Nov 07, 2025, 03:23 PM UTC
We have identified the issue and we have made a change. The issue with Campfires and Notifications has improved, but we're still monitoring the situation. Sorry for the trouble, folks.
- resolved Nov 07, 2025, 03:30 PM UTC
Basecamp 4 is working properly now. We're so sorry for the interruption today, folks.