Basecamp incident

HEY has delays receiving email

Major Resolved View vendor source →

Basecamp experienced a major incident on May 25, 2024 affecting HEY, lasting 26s. The incident has been resolved; the full update timeline is below.

Started
May 25, 2024, 07:56 AM UTC
Resolved
May 25, 2024, 07:57 AM UTC
Duration
26s
Detected by Pingoru
May 25, 2024, 07:56 AM UTC

Affected components

HEY

Update timeline

  1. investigating May 25, 2024, 07:56 AM UTC

    HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

  2. resolved May 25, 2024, 07:57 AM UTC

    HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.