Basecamp incident

HEY has delays receiving email

Major Resolved View vendor source →

Basecamp experienced a major incident on July 24, 2024 affecting HEY, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2024, 09:17 AM UTC
Resolved
Jul 24, 2024, 09:18 AM UTC
Duration
1m
Detected by Pingoru
Jul 24, 2024, 09:17 AM UTC

Affected components

HEY

Update timeline

  1. investigating Jul 24, 2024, 09:17 AM UTC

    HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

  2. resolved Jul 24, 2024, 09:18 AM UTC

    HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.