Basecamp experienced a minor incident on August 14, 2024 affecting HEY, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
HEY
Update timeline
- investigating Aug 14, 2024, 09:54 PM UTC
We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
- monitoring Aug 14, 2024, 09:57 PM UTC
We've discovered the root cause and are actively working on a fix. HEY should be back up. Thanks for bearing with us, folks.
- resolved Aug 14, 2024, 10:06 PM UTC
HEY's back up and running. We're keeping a close eye on things. Sorry again for the interruption.