Basecamp incident

Highrise is down

Critical Resolved View vendor source →

Basecamp experienced a critical incident on October 29, 2024 affecting Highrise, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 04:43 PM UTC
Resolved
Oct 29, 2024, 04:44 PM UTC
Duration
1m
Detected by Pingoru
Oct 29, 2024, 04:43 PM UTC

Affected components

Highrise

Update timeline

  1. investigating Oct 29, 2024, 04:43 PM UTC

    Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. resolved Oct 29, 2024, 04:44 PM UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.