Basecamp experienced a minor incident on February 7, 2025 affecting HEY, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
HEY
Update timeline
- investigating Feb 07, 2025, 03:50 PM UTC
HEY is having some trouble with inbound emails being delayed. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
- investigating Feb 07, 2025, 03:59 PM UTC
We're still investigating the trouble with inbound emails. Stay tuned for updates.
- identified Feb 07, 2025, 04:08 PM UTC
We have identified an issue and made a change. The issue with inbound emails is improving, but we're still monitoring the situation. Stay tuned for more updates.
- resolved Feb 07, 2025, 04:23 PM UTC
We've resolved the issue with inbound emails being delayed. We'll continue to monitor this closely. So sorry for the interruption today, folks.