Basecamp incident

Basecamp 3 is down

Minor Resolved View vendor source →

Basecamp experienced a minor incident on August 10, 2020 affecting Basecamp 5 and Basecamp 2 and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2020, 02:27 AM UTC
Resolved
Aug 10, 2020, 02:52 AM UTC
Duration
24m
Detected by Pingoru
Aug 10, 2020, 02:27 AM UTC

Affected components

Basecamp 5Basecamp 2Basecamp ClassicHighriseCampfireBackpack

Update timeline

  1. investigating Aug 10, 2020, 02:27 AM UTC

    Basecamp 3 is currently down. We're investigating the cause. We'll provide updates as soon as we can. So sorry for the trouble.

  2. investigating Aug 10, 2020, 02:47 AM UTC

    We're still looking into root causes for this. Please hang tight. Sorry, everyone.

  3. investigating Aug 10, 2020, 02:50 AM UTC

    We're still investigating what's going on. Hang tight. So sorry, y'all.

  4. resolved Aug 10, 2020, 02:52 AM UTC

    All apps are back up and we’re continuing work to keep it stable. We’re so sorry for the downtime today.