Basecamp experienced a critical incident on February 4, 2021 affecting Basecamp 5, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Basecamp 5
Update timeline
- investigating Feb 04, 2021, 06:06 PM UTC
Basecamp 3 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
- investigating Feb 04, 2021, 06:10 PM UTC
We're seeing slow page loads in Basecamp 3 and are looking into the root cause. Please bear with us while we sort this out. Sorry, everyone.
- identified Feb 04, 2021, 06:13 PM UTC
We've discovered the root cause and are monitoring to make sure things are speedy again soon. We're so sorry for the trouble today, y'all.
- resolved Feb 04, 2021, 06:17 PM UTC
Looks like everything is speedy again in Basecamp 3. Thanks for bearing with us while we fixed this.