Basecamp experienced a critical incident on April 4, 2022 affecting Basecamp 5, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Basecamp 5
Update timeline
- investigating Apr 04, 2022, 07:13 AM UTC
We're investigating an issue with Basecamp account registrations not working correctly at the moment. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
- resolved Apr 04, 2022, 07:31 AM UTC
Signups should be working normally again.