Basecamp experienced a minor incident on September 26, 2022 affecting Basecamp 5, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Basecamp 5
Update timeline
- investigating Sep 26, 2022, 10:07 AM UTC
We're aware of a subset of customers experiencing delays receiving push notifications on mobile devices. These usually would have been delivered between 08:00 and 09:30 UTC. They may be delayed by up to 2 hours. We're investigating now, very sorry for the disruption.
- resolved Sep 26, 2022, 12:29 PM UTC
Notification queues are operating normally. So sorry for the interruption today, folks.