Basecamp incident

Highrise is down

Critical Resolved View vendor source →

Basecamp experienced a critical incident on September 29, 2026 affecting Highrise, lasting 4s. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 11:26 AM UTC
Resolved
Sep 29, 2026, 11:26 AM UTC
Duration
4s
Detected by Pingoru
Sep 29, 2026, 11:26 AM UTC

Affected components

Highrise

Update timeline

  1. investigating Sep 29, 2026, 11:26 AM UTC

    Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

  2. resolved Sep 29, 2026, 11:26 AM UTC

    Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.