Barracuda MSP experienced a minor incident on January 11, 2019 affecting EU02 Data, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
EU02 Data
Update timeline
- investigating Jan 11, 2019, 05:07 PM UTC
We are currently experiencing performance issues with Managed Workplace Patch Synchronization. At this time all patches released after January 7, 2019 are currently unavailable within Service Center. Our engineers are in the process of repairing this issue and we will provide an update and/or resolution as soon as possible. Kind regards, Your Avast Managed Workplace Team
- resolved Jan 11, 2019, 08:33 PM UTC
We have identified and resolved an issue with Patch Synchronization. Individual VARs may not show patch information for up to 8-12 Hours. If any further issues are seen please contact Technical Support.