Barracuda MSP experienced a critical incident on January 25, 2019 affecting US05 UI and US07 UI, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
US05 UIUS07 UI
Update timeline
- investigating Jan 25, 2019, 05:19 PM UTC
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 12:15 EST. We will provide an update and/or resolution when more information is available. Start Time: 12:15 Eastern Daylight Time (GMT/UTC 1:15 p.m.) Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Avast Managed Workplace Team
- resolved Jan 25, 2019, 06:17 PM UTC
Our Engineers have resolved the issue and will continue to monitor the situation. If you are still experiencing issues, please contact support.