Barracuda MSP incident

Degraded Performance US03-US05

Notice Resolved View vendor source →

Barracuda MSP experienced a notice incident on April 6, 2019 affecting US03 UI and US05 UI and 1 more component, lasting 13h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2019, 10:49 PM UTC
Resolved
Apr 07, 2019, 12:40 PM UTC
Duration
13h 50m
Detected by Pingoru
Apr 06, 2019, 10:49 PM UTC

Affected components

US03 UIUS05 UIUS03 DataUS05 Data

Update timeline

  1. investigating Apr 06, 2019, 10:49 PM UTC

    We are currently experiencing performance issues within Managed Workplace. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Managed Workplace Team

  2. monitoring Apr 07, 2019, 03:00 AM UTC

    Things appear to have stabilized but we continue to monitor the issue.

  3. resolved Apr 07, 2019, 12:40 PM UTC

    All environments have returned to normal operating status. If you continue to see any problems please contact our support team at [email protected].