Barracuda MSP experienced a major incident on November 6, 2019 affecting US01 UI and EU01 UI and 1 more component, lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
US01 UIEU01 UIAU01 UIUS03 UIUS04 UIUS05 UIEU02 UIUS07 UIUS01 DataAU01 Data
Update timeline
- identified Nov 06, 2019, 03:20 PM UTC
We are currently experiencing performance issues within Managed Workplace. Until this is resolved, partners may experience disruptions when navigating to certain sections of the user interface. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda Managed Workplace Team
- identified Nov 06, 2019, 03:41 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 06, 2019, 03:41 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 06, 2019, 09:09 PM UTC
Functionality has been returned to normal.