Barracuda MSP incident

EU02 Latency Post MR1 Upgrade

Notice Resolved View vendor source →

Barracuda MSP experienced a notice incident on March 12, 2020 affecting EU02 UI, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2020, 03:01 PM UTC
Resolved
Mar 12, 2020, 05:51 PM UTC
Duration
2h 50m
Detected by Pingoru
Mar 12, 2020, 03:01 PM UTC

Affected components

EU02 UI

Update timeline

  1. identified Mar 12, 2020, 03:01 PM UTC

    Dear Partners, An issue has been identified leading to higher than normal latency with the EU02 environment. Our engineering and support teams are working diligently to resolve this as soon as possible. While this is ongoing you may experience slow page load times as well as remote connection failures and/or failed sessions. Sincerely, Your Managed Workplace Support Team

  2. resolved Mar 12, 2020, 05:51 PM UTC

    A fix has been implemented and this issue has been resolved.